Gae Aulenti ‘Orsay’ Armchair for Knoll International

We offer premium and insured worldwide shipping.

All small and medium sized packages are shipped as premium international air packages or EMS packages through the international state shipping carriers. Large packages and combined orders are shipped with a courier partner (FedEx, DHL, UPS etc.).

All shipping costs are automatically calculated during the checkout process.

Due to custom packaging, shipping for combined orders is not automatically calculated correctly. Please contact us for for shipping quotes for combined orders, or proceed to order the items after which we will issue a partial refund if the shipping was overpaid.

All of our packages are insured or guaranteed for by us, provided that any proof of damage is delivered to us withing 3 days of delivery. Any visible damages on the package must be photographed upon delivery or the insurance policy might not be valid.

We aim to ship products within 72 hours of receiving Your order. For bigger items and bulk orders, please allow up to 5-7 business days to safely handle and ship out Your order.

We ask that you allow 25 business days for all deliveries.
The wait time is likely to be much more shorter (around 7-10 working days for deliveries within the EU/EEA, 7-15 business days for overseas destinations) but we have to say this in case there is a hold up during busier times of the year.

Please contact us for shipping upgrades or shipping related inquiries. Our other shipping partners and options include: EMS, FedEx / FedEx freight / FedEx express, DHL / DHL express, Schenker, In time, direct cargo shipping (direct flight to airport) and many more.

Overseas customers may incur import duties and taxes, which will be paid by the purchaser (customers outside EU).